A 365's Privacy Policy — How safe is your data with us

Welcome to a 365. This Privacy Policy applies to the a 365 website (a365.cash), mobile app, and all related services. We understand how important your personal data is, which is why this policy is fully transparent about what information we collect, why we collect it, how we store it, and what rights you have.

By using the a 365 platform, you agree to this Privacy Policy. Reading this policy alongside our Terms & Conditions will give you a complete picture.

A 365 only collects information that is genuinely necessary to provide our services. See the table below for data types and their purposes:

We never collect sensitive information such as religion, political views, or health data — unless required by law.

A 365 uses your information for the following purposes. The legal basis for each purpose is clearly stated:

• Account Management: To handle registration, login, password recovery, and account security.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• KYC & Compliance: To verify age, confirm identity, and comply with anti-money laundering regulations.
• Customer Support: To resolve your issues, complaints, or questions.
• Responsible Gaming: To analyze gaming behavior and identify potential issues early.
• Relevant Contact: To send you bonus offers, promotions, and important updates (you can opt out at any time).
• Platform Improvement: To analyze usage patterns and improve the quality of our services.
• Fraud prevention: To detect suspicious activity and keep the platform secure.

A 365 does not sell your personal data to third parties. However, your information may be shared in certain limited circumstances:

• Payment Providers: Only the necessary information is shared with trusted payment gateways to process transactions. They are held to the same privacy standards we uphold.
• Game Providers: Session data required to play third-party games is shared with the relevant provider.
• Legal Authorities: Providing data in response to a court order or a lawful request from a regulatory authority is a legal obligation.
• Anti-Money Laundering: Compliance with AML (Anti-Money Laundering) regulations may require reporting to relevant authorities.
• Technology service providers: Limited data sharing with strictly contracted partners for hosting, analytics, or security services.

The a 365 website and app use cookies and similar technologies. Cookies are small text files stored in your browser.

• Essential Cookies: For login sessions and security purposes. These cannot be disabled, as the site cannot function without them.
• Functional Cookies: To remember your language and preferences. These can be disabled.
• Analytics cookies: To understand which pages are used most. This data is fully anonymized.
• Marketing Cookies: To show you relevant offers. These can be turned off at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may limit access to certain features of the site.

A 365 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Financial Transaction Records: Typically 5 to 7 years, in line with legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: Up to 2 years after the issue is resolved.
• Analytics data: Up to 2 years after anonymisation.

You have the following rights over your personal data. To exercise any of them, contact us at support@a365.cash:

• Right to Know: You can request to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your personal data be deleted.
• Right to Restrict Processing: You can request that we stop using your data for a specific purpose.
• Right to Portability: You can receive your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

A 365 does not serve users under the age of 18 and does not collect their information. Age is verified at the point of registration. Any account found to belong to a minor will be immediately closed and all associated data will be deleted.

If a parent or guardian believes their child has created an account on a 365, please contact us immediately at support@a365.cash.

A 365 uses industry-standard security measures to protect your data:

• 256-bit TLS/SSL encryption across all communications.
• Passwords are bcrypt-hashed — never stored in plain text.
• Two-factor authentication (2FA) support.
• Real-time monitoring to detect suspicious login activity.
• Regular third-party security audits.
• Physical and logical access controls at our data centres.

A 365 servers and data processing infrastructure may be located across multiple countries. If your data is transferred abroad, it is done with the highest level of protection in place.

For data transfers outside the European Union, Standard Contractual Clauses (SCC) or equivalent legal safeguards are applied.

This Privacy Policy may be updated from time to time. For significant changes:

• A notification will be sent to your registered email.
• A notification will be shown when you log in to the platform.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes will be considered your acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, feel free to reach out. We typically respond within 24 to 48 hours.